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This is most likely caused by a
spyware program that recreates it self when deleted such
as About:Blank or a spyware program that uses processes
that cannot be terminated and deleted during the spyware
scan.
Three of the most common solutions
are listed below:
*******Solution #1*******
The first step is to reboot your computer into “Safe
Mode” This will prevent your computer from loading any
non essential programs.
To get into safe mode, reboot your computer and
continually hit the F8 key while booting up. You will
then be taken to a screen where you can choose to start
your computer in safe mode. Once booted up go to the
add/remove programs control panel and make certain there
are no strange search tool bars or program listed and
remove any that are found.
Then run the Spyware scan again and delete all Spyware
found. Then reboot your computer and see if this
resolved the problem.
*******Solution #2*******
This could be related to a spyware program called
CoolWebSearch, this is one of the most difficult spyware
programs to catch because the creators updated it so
often. Fortunately there is a very simple to use
removal tool that is specifically for CoolWebsearch.
You can download it here for free.
http://cwshredder.net/bin/CWShredder.exe
*******Solution #3*******
This could be a variant of About:blank which is a very
difficult program to defeat and unfortunately cannot be
removed by any one spyware removal program.
What makes this particular spyware so troublesome is it
uses what is called a respawning file. When the spyware
files are detected and deleted this respawning file
automatically regenerates the spyware problem thus
reinfecting your system. It is hard to get rid of
because this file could be named something as innocent
as abcgh.jpg and would not be detected as spyware.
Each time it is recreated it changes the name of the
file.
The best step by step explanation I could find is here:
http://www.bleepingcomputer.com/forums/topict4210.html
Please checkout these resources for
more information about the solutions listed above:
Dealing
With About:Blank
Using
Cwshredder to remove CoolWebSearch and Its Variants
Running A
Scan In Safe Mode
If
this does not resolve your problem or you are
experiencing problems with other Spyware programs please
review the other solutions contained on this page
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